Sabina Secret appreciates every single time that you trust us with your purchase. We want you to have an absolutely peaceful shopping experience. We assure you that all Products sold on sabinasecret.com are brand new. 

To place an Order, you must register with us by creating an Account on the Site. You must only submit to us information which is accurate and true. You must also keep your information up to date by informing us of any changes, by using the relevant sections of the Site.

Delivery:

1. Cash on Delivery is available only in Dhaka.
2.  If outside of Dhaka then customer needs to pay in advance by Bkash.

 Delivery Time In Dhaka:

• In Dhaka the product delivery takes 48 hours if you place order within 9:00 Am to 12: 00 Pm.
• In Dhaka the product delivery takes 72 hours if you place order after 12: 00 Pm.

 Out of Dhaka:

• Out of Dhaka the product delivery takes hours.

Delivery charge: Inside Dhaka-100 Taka, outside Dhaka- As per courier service.

Express Delivery:

Express delivery is a service provided by Sabina Secret that allows you to receive your order much faster with a nominal fee of  Tk. 150.00 ……… km . Enjoy 6 hours delivery if you place your order before 4.30pm; otherwise receive your order the following working day. Best of all, it works for Cash on Delivery. Our friendly customer service will do their best to accommodate your request and ensure your delivery.

Kindly note that Express Delivery excludes on weekends and public holidays.

Note:

• Color of the products may slightly vary due to photography, lighting sources or your monitor setting/ PC resolution.
• Product delivery may be interrupted or delayed due to natural disaster or in case of political unrest.
• In case of delivery outside of Dhaka, customers may have to collect certain products from the nearby courier service office.
• Stock is limited!

Return Policy:

Customer can easily return the product to the delivery person when the delivery is being made & 100% Money back if:

• You received a defective Product
• You received a physically damaged Product
• You are unhappy with the Products quality
• The Product is different from description on the website
• You are not satisfied with Products quality & size.